Outbound Email Size Limit
The maximum outbound email size limit is 20MB. In the event an outbound email exceeds this limit, the email body is still sent, but the attachments are removed and replaced with an attachment text message entitled "attachments_removed.txt" which includes the following text:
App File Size Limit
The maximum file size upload limit for all apps is 2GB; specifically 2,147,482,548 bytes. Users will be warned when exceeding the maximum file size.
DocuSign File Size Limits
Kahua has increased the cumulative size limit when sending multiple files for electronic signature via DocuSign from 25MB to 94MB. Users will be warned when exceeding the maximum individual and cumulative file size for DocuSign.
- Individual File Size Maximum per send: 46MB
- Cumulative File Size Maximum per send: 92MB
File Type Upload Restrictions
For security reasons, Kahua blocks potentially malicious file types from being uploaded. The following file extensions are affected by this:
A zip file containing any of the above restricted file types will be blocked from being uploaded into Kahua.